VYNLOX PRIVACY POLICY

Effective Date: May 30, 2025

Vynlox ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website [https://www.vynlox.com] (the "Site"), services, and automations.

1. Information We Collect

a. Information You Provide

  • Name, email, business info (via forms or bookings)
  • Messages via chat, Tally forms, or email

b. Automatically Collected Data

  • Page views, click events, device/browser info
  • Location (approximate), IP address
  • Interactions with forms or demos (via Google Analytics)

c. AI Agent Interactions

If you use our chatbots or automated forms, inputs may be stored to improve recommendations and automations. No profiling or automated decision-making is performed.

2. How We Use Your Information

We use your data to:

  • Provide and improve our services
  • Send emails about workshops, audits, or updates
  • Analyze usage to improve user experience
  • Build custom no-code + AI automations for your business

We do not sell or share your personal information for advertising.

3. Legal Basis for Processing (GDPR/UK GDPR)

We process your data under the following legal bases:

  • Your consent (e.g., form submissions, email opt-ins)
  • Legitimate interest (e.g., analytics, UX improvement)
  • Contractual necessity (e.g., delivering paid services)
  • Legal obligation (where applicable)

4. Tools We Use

  • Google Analytics 4 — behavior tracking
  • Tally — form submissions
  • Airtable — lead and project management
  • Make/Zapier — secure workflow automation
  • Email — workshop/audit email sequences

Opt-out of Analytics here: https://tools.google.com/dlpage/gaoptout

5. Cookies & Consent

We use cookies and similar technologies to:

  • Track usage patterns
  • Improve page performance
  • Enable personalization

Types of Cookies We Use:

  • Essential cookies (site loading, form tracking)
  • Analytics cookies (page views, clicks, traffic sources)
  • Marketing cookies (ad and retargeting, if used)
  • Preference cookies (remembering your settings)

Your Choices:

You can manage your cookie preferences at any time using the Cookie Settings link in our website footer. If you're visiting from the EU, UK, or California, we display a cookie banner to let you:

  • Accept all cookies
  • Reject all non-essential cookies
  • Customize your preferences for analytics, marketing, and preference cookies

We honor these preferences across your session and update them based on regulatory requirements.

6. Data Retention

We retain your data only as long as needed to:

  • Provide services
  • Fulfill legal/accounting requirements
  • Improve our internal systems

You can request deletion anytime.

7. Your Rights

Depending on your location, you may request to:

  • Access, correct, or delete your data
  • Withdraw consent at any time
  • Object to certain processing activities

To make a request, email: support@vynlox.com

8. Data Security

We protect your information using:

  • End-to-end encryption (where applicable)
  • Secure form submissions
  • Controlled access across our internal tools

However, no system is 100% secure. Please exercise caution with what you submit.

9. International Visitors

If you're located in the EEA, UK, or similar jurisdictions, your data is processed in accordance with GDPR standards and may be transferred to secure servers outside your region with appropriate safeguards.

10. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new effective date.

11. Contact

For questions about your data or this policy, contact: 📩 support@vynlox.com